Improve Guest Service, Reduce Labor Costs, and Control Labor Law Liability

Workforce Management helps you control labor costs and overtime, streamline human resources, manage employees from hiring to termination, and efficiently process payroll.

Workforce Management.
This easy-to-use software increases your decision-making ability and builds better business efficiencies. With open system architecture, you get maximum flexibility and a seamless integration with existing ERP and third party payroll systems. Scheduling optimization tools help you create best-fit schedules that balance anticipated customer service requirements with budget guides and labor constraints. The result is optimized sales and customer service levels along with higher employee satisfaction and reduced turnover.

Hosted Software Solution.
e*Restaurant Workforce Management is the most scalable, high-performance web-based software available. It provides 5 key components: Time and Attendance, Analytics, Employee Availability, Employee Self-Service and Labor Forecasting. It is the most powerful enterprise-class foodservice solution in the market today.

Time and Attendance.
Track employees against schedules and completely automate the calculation of your organization’s pay and business rules. With real-time access to integrated data, you’ll have better control over labor costs, the ability to efficiently deploy team members, and you will reduce the time spent administering workforce management processes. The net result is lower labor costs and higher overall customer satisfaction.

Workforce Analytics.
Workforce Analytics provides actionable reports and analysis of employee and workplace information, so managers can proactively identify and make informed decisions on staffing, overtime costs, labor law compliance, and budget forecasting.

Employee Availability.
Make sure you have the right people, in the right jobs, at the right time. Employee availability takes into account multiple social and workplace constraints, such as minor laws, staff availability, fixed shifts, time-off requests, seniority, skill sets, break/overtime rules, and labor regulations.

Employee Self-Service empowers employees and supervisors to work out scheduling conflicts or special requests electronically, eliminating time consuming phone calls and administrative change requests. This solution integrates with existing systems, alerting decision makers when they need to act on information or a request.

Labor Forecasting gives you visibility into the future by generating demand-based schedules according to a variety of forecasted metrics, such as historical sales and customer traffic data, seasonal variations, and staff productivity.