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If a store or regional manager could find out what happened yesterday and how they were performing in only a matter of minutes, operators could spend more time managing and less time running calculations. If operators could detect fraud issues more easily, then the restaurant would be more profitable. If a manager were able to view labor expenses trends with just a few clicks, then the manager could manage his labor pool more effectively. The most efficient way for owners and operators to accomplish these and many other daily challenges are to invest in a business intelligence application suited for the restaurant industry.

The average company uses just 7% of the information stored in its databases for analysis.
Gartner Group

Business Intelligence (“BI”) software applications have continued to show steady growth, because managing an enterprise to profitability or maximum profitability is of the most important goals during economically challenging times. The most cost efficient way to accomplish enterprise goals is to monitor the activity within an enterprise BI application. These solutions are now at a point where they can provide each enterprise the custom functionality they need and even on a “real-time” basis. The business analytics world refers to this as Business Activity Monitoring (“BAM”).

According to a study by IBM, approximately every nine months, the amount of data in an enterprise doubles as companies continue to store information about customers, inventory, employees and operations. Many businesses have been forced to develop strategies to manage excess inventories and reduce costs to maintain profitability.

Transform your data into something useful

eRestaurant Services Business Intelligence and Data Warehouse solutions address all of your analytical needs. Business Intelligence gives the decision makers in your enterprise quick access to data relevant to each individual’s role in the enterprise. With this instant and intuitive presentation of performance metrics for the purpose of making profitable decisions, your enterprise’s return on investment (ROI) is realized quickly. If your company is public or contemplating going public, eRestaurant Services Business Intelligence and Data Warehouse Suite also gives CFOs the ability to comply with new financial compliance regulations being enforced on most public companies.

The eRestaurant Services Business Intelligence and Data Warehouse Suite provides 3 key components (Data Warehouse, KPI Engine, and the Portal) to allow restaurant operators to actively monitor individual stores or the whole chain for predetermined metrics that the restaurant is trying to manage towards.

Data Warehousing

  • eRestaurant Services utilizes an approach of creating strategic Data Marts, which are sub-sets of similar types of critical data

  • Data marts enable the timely creation and efficient access of your data from the appropriate number of resource databases

 


KPI Engine

  • KPIs are simply predetermined reports that offer the user a visual and tabular presentation of the data

  • Access a library of pre-built restaurant KPIs and create your custom KPIs

Portal

  • eRestaurant Services optimizes the graphical presentation through the use of “best of breed” data visualization components

  • KPIs are presented in a manner that allows the user to drill down to gather more granular data, which is not available in basic reporting tools

The RAM approach is highlighted by the unique design of the Analytics Server to utilize a simple and intuitive application focusing on KPIs. KPIs are central to generating the activity monitors for all of your users. Our approach to KPIs allows restaurants to optimize industry standard metrics for monitoring financial and operational performance, yet adds the ability to track proprietary metrics that make your enterprise successful. KPIs are custom reports with drill down capabilities. With our web-based interface, all decision makers can access the data quickly and make the appropriate decisions. The following is a high level view of our application architecture:


This integrated suite allows the store level manager all the way to the C-level executives to view all the important metrics that the restaurant organization actively monitors. All decision makers will view the same data in the same predetermined manner. This will allow for the proper people to make profitable decisions and to improve performance across the entire enterprise.



KEY FEATURES & BENEFITS

100% Web-based User Interface with Powerful Personalization Capabilities

  • eRestaurant Services utilizes an approach of creating strategic Data Marts, which are sub-sets of similar types of critical data

  • Data marts enable the timely creation and efficient access of your data from the appropriate number of resource databases

 

Integrate with Different Corporate Systems and Applications in Real-time

  • Access real-time data from a variety of different applications

  • Maintain centralized management of all relevant corporate data through the KPI Data Universe

 

Deep Reporting and Analytics Functionality

  • Leverage pre-built KPIs for a variety of typical enterprise processes and data

  • Output reports to a variety of formats including test, Excel, HTML, Adobe PDF and XML

  • Build and schedule alerts for offline delivery of KPI data to email, PDAs and devices

  • Give users the ability to rapidly build new KPIs and reports on-the-fly


 

Advanced Architecture Built for Scalability and Rapid Implementation

  • “Drop-In” modular architecture allows new KPIs and software updates to be added by non-technical users

  • Simplify deployment through a web browser-based application to eliminate the need for client-side software installation

 



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